Data protection

1. INTRODUCTION

In the following we inform you about the processing of personal data when using

our website www.trinkjello.de and our social media profiles. Personal data is all data that can be linked to a specific natural person, such as their name or IP address.

1.1. Contact details

The responsible party according to Art. 4 Para. 7 EU General Data Protection Regulation (GDPR) is FIVANTA LIMITED , Email: contactdrinkjello@gmail.com.

1.2. Scope of data processing, processing purposes and legal bases

The scope of data processing, processing purposes, and legal bases are explained in detail below. The following generally serve as legal bases for data processing:

Article 6 (1) (a) GDPR serves as the legal basis for processing operations for which we obtain consent. Article 6 (1) (b) GDPR is the legal basis insofar as the processing of personal data is necessary to fulfil a contract, e.g. if a site visitor purchases a product from us or we provide a service for them. This legal basis also applies to processing that is necessary for pre-contractual measures, such as inquiries about our products or services. Article 6 (1) (c) GDPR applies if we fulfil a legal obligation by processing personal data, as may be the case in tax law, for example. Article 6 (1) (f) GDPR serves as the legal basis if we can invoke legitimate interests to process personal data, e.g. for cookies that are necessary for the technical operation of our website.

1.3. Data processing outside the EEA

To the extent that we transmit data to service providers or other third parties outside the EEA, the security of the data during the transfer is guaranteed by adequacy decisions of the EU Commission (Article 45 (3) GDPR), where available (e.g. for Great Britain, Canada and Israel).

If no adequacy decision exists (e.g., for the USA), the legal basis for data transfer is usually, unless we indicate otherwise, standard contractual clauses. These are a set of rules adopted by the EU Commission and part of the contract with the respective third party. According to Art. 46 (2) (b) GDPR, they guarantee the security of data transfer. Many providers have provided contractual guarantees that go beyond the standard contractual clauses and protect the data beyond the standard contractual clauses. These include, for example, guarantees regarding data encryption or regarding the third party's obligation to notify data subjects if law enforcement authorities wish to access data.

1.4. Storage period

Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted, i.e., the data will be blocked and not processed for other purposes. This applies, for example, to data that we are required to retain for commercial or tax law reasons.

1.5. Rights of data subjects

Data subjects have the following rights with regard to their personal data:

Right to information, right to rectification or erasure, right to restriction of processing, right to object to processing, right to data portability, right to withdraw consent at any time.

Data subjects also have the right to complain to a data protection supervisory authority about the processing of their personal data. Contact details of the data protection supervisory authorities can be found at https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html .

1.6. Obligation to provide data

Within the scope of a business relationship or other relationship, customers, interested parties, or third parties are only required to provide us with the personal data that is necessary for establishing, conducting, and terminating the business relationship or other relationship, or that we are legally obligated to collect. Without this data, we will generally have to refuse to conclude a contract or provide a service, or we will no longer be able to fulfill an existing contract or other relationship.

Mandatory information is marked as such.

1.7. No automated decision-making in individual cases

As a general rule, we do not use fully automated decision-making pursuant to Article 22 GDPR to establish and conduct a business or other relationship. Should we use these procedures in individual cases, we will inform you separately if required by law.

1.8. Contact

When you contact us, e.g., by email or telephone, the data you provide (e.g., names and email addresses) will be stored by us to answer your questions. The legal basis for this processing is our legitimate interest (Art. 6 (1) (f) GDPR) in answering inquiries addressed to us. We delete the data collected in this context once storage is no longer required, or restrict processing if statutory retention periods apply.

1.9. Competitions

We occasionally offer competitions via our website or through other channels. We process the data collected in these competitions to determine and notify the winners. We then delete the data. We may also offer competitions only to existing customers. In this case, we only process the name to determine the winners and the contact details to notify the winners. It is our legitimate interest to offer competitions to acquire customers or to interact with our existing customers. The legal basis for data processing is Art. 6 (1) (f) GDPR.

1.10. Customer surveys

From time to time, we conduct customer surveys to better understand our customers and their needs. We collect the requested data in each of these surveys. It is our legitimate interest to get to know our customers and their needs better, so the legal basis for the associated data processing is Art. 6 (1) (f) GDPR. We delete the data once the survey results have been evaluated.

2. NEWSLETTER

We reserve the right to inform customers who have already used our services or purchased goods from us from time to time by email or other electronic means about our offers, unless they have objected. The legal basis for this data processing is Art. 6 (1) (f) GDPR. Our legitimate interest lies in direct advertising (Recital 47 GDPR). Customers can object to the use of their email address for advertising purposes at any time at no additional cost, for example, via the link at the end of each email or by emailing us at the email address stated above.

Interested parties have the option of subscribing to a free newsletter. We process the data provided during registration solely for sending the newsletter. Registration takes place by selecting the corresponding box on our website, by checking the corresponding box in a paper document, or by another clear action, whereby interested parties declare their consent to the processing of their data. The legal basis is Art. 6 (1) (a) GDPR. Consent can be revoked at any time, e.g., by clicking the corresponding link in the newsletter or by sending a note to the email address provided above. The processing of data up to the point of revocation remains lawful, even in the event of a revocation.

Based on the consent of the recipients (Art. 6 Para. 1 S. 1 lit. a GDPR), we also measure the opening and click rate of our newsletters in order to understand which content is relevant to our recipients.

We send newsletters using the Klaviyo tool provided by Klaviyo, Inc., 125 Summer St, Floor 6, Boston, MA 02111, USA (privacy policy: https://www.klaviyo.com/privacy/policy ). The provider processes content, usage, meta/communication data, and contact data in the USA.

Postal advertising and your right to object

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. This serves to protect our legitimate interests, which prevail within the context of a balancing of interests, in addressing our customers with advertising in accordance with Art. 6 (1) (f) GDPR.

3. DATA PROCESSING ON OUR WEBSITE

3.1 Informational use of the website

When visitors use the website for informational purposes, i.e., when they do not provide us with any additional information, we collect the personal data that the browser transmits to our server to ensure the stability and security of our website. This is our legitimate interest, and the legal basis is Art. 6 (1) (f) GDPR.

These data are:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • amount of data transferred
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

This data is also stored in log files. It is deleted when its storage is no longer required, at the latest after 14 days.

3.2. Web hosting and provision of the website

Our website is hosted by Shopify. The provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. The provider processes the personal data transmitted via the website, e.g., content, usage, meta/communication data, or contact data, in the EU. Further information can be found in the provider's privacy policy at https://www.shopify.de/legal/datenschutz .

It is our legitimate interest to provide a website, so the legal basis for the described data processing is Art. 6 (1) (f) GDPR.